Golden State Warriors launch their chatbot to keep fans updated
- With less than a month to go before the NBA playoffs, The Golden State Warriors decided to create a Messenger chatbot to serve as the ultimate Warriors Playoffs concierge.
- They built a chatbot allowing their fans to communicate directly with the GSW organization and provide the latest 2017 NBA Playoff information on everything Warriors including game scores, highlights, merchandise information, player stats, arena parking, etc.
4.3 Million Messages were exchanged in the first 2 months the bot launched